Virtuoso has named Karen Hardie as its new General Manager Canada, following the recent promotion of Una O’Leary to the role of Vice President Global Partnerships.

A shift is required in how the profession of a travel advisor is perceived in order to attract and develop the next generation of talent, say industry experts.

Burnout is becoming an increasingly pressing issue for travel agents in today’s fast-paced, high-demand industry, with Virtuoso Senior Vice President, Global Operations Michael Londregan urging advisors to recognise the signs.

Virtuoso has named Greg Treasure as its incoming General Manager for Australia and New Zealand, as Fiona Dalton transitions from that role to a consultancy position with the luxury network.

Virtuoso travel advisors attending this week’s Owner Manager’s Forum in Sydney have been challenged to lead with influence difficult tough times.

The coronavirus’ path of destruction that led to a dramatically diminished skilled travel agent workforce is about to be realised by consumers.

Virtuoso’s Senior Vice President of Global Operations, Michael Londregan, is urging the industry to be cautious of the pitfalls of predicting a timeline as to when business will resume to pre-COVID-19 days.

Virtuoso members in Australia and New Zealand have been thrown a lifeline during the coronavirus pandemic, with the luxury travel network waiving its membership charge and accelerating the delivery of override commissions to assist with cashflow.